Preparation

There are two main types of phone interviews – expected and unexpected. In order to be prepared for the unexpected phone call, make sure you have access to proper materials near your phone or desk. Keep a file of “employer research” near by along with a fresh copy of your resume. Your resume will allow you to easily answer questions about your past experiences. Company research can help you quickly come up with a few questions for your interviewer. Having access to a notepad and a pen is probably a good bet as well.
For expected interviews, make sure you have a space set aside that is free of distractions. Keep a glass of water nearby in case you need to clear your throat. Remember, phone interviews are just as much of an interview as a traditional meeting.

Tips

Know your comfort zone.

Some people perform best in a quiet room, while others prefer to pace around. If sitting still is your style, a room free of distractions is best. If you are the type of person that likes to walk-and-talk, consider determining a predefined route. This will help ensure that there are no outside noises or unexpected distractions like sirens. Make sure it is a leisurely walk so you can maintain calm breathing patterns.
Smile.

Negativity or a uneasy attitude can easily show itself over a phone call. Before the interview, consider spending a few minutes listening to your favorite song or watching a funny video on YouTube. Make sure you are in a good mood.
Disable call waiting.

If for some reason you are not able to disable call waiting, absolutely ignore it if someone calls.
Listen.

Without the visual communication of an in-person interview, it can be tough to know when to stop talking. If your nerves are high and your blood is flowing, you can easily make the mistake of saying too much. Make sure to speak slowly and articulately. When you have answered the question, allow for that possibly uncomfortable moment of silence. This will let the interviewer know that you are through, and then they will proceed. Listen and wait for them to finish with their next question, and then proceed. Consider taking notes on the key aspects of each question.

Do’s and Don’ts

Do give accurate and detailed contact information in your cover letter so your interviewers can easily connect with you.

• When in job-hunting mode, don’t have a disproportionately silly or long greeting on your answering machine or voicemail.
• Do ensure that household members understand the importance of phone messages in your job search.
• Do practice, if possible. Have a friend call you to do a mock phone interview so you get the feel of being interviewed over the phone. Practice makes perfect. As with all interviews, practicing before hand helps you prepare for common interview questions. Remember to “play in practice as you will in the game.” It will make a huge difference.
• If you cannot devote enough time to a phone interview, do suggest a specific alternate time to the recruiter. It’s often best to be the one who calls back so you can be mentally prepared.
• Do consider using a phone interview log.
• Do consider keeping some notecards or an outline in front of you to remind yourself of key points you want to cover with the interviewer. You don’t want your responses to sound scripted, but you don’t want to fumble for important points either.
• Do ensure that you can hear and are being clearly heard. If you are taking the call on a cell phone, make sure there is no wind in your vicinity. Wind noise will prevent you from hearing the questions and make it harder for them to hear your answers. No speaker phone.
• Do consider standing when being interviewed on the phone. Some experts say you’ll sound more professional than if you’re slouching in an easy chair. Stretching out your torso will allow you to have the full strength of your lungs. You will be able to speak more clearly and powerfully.
• Do enforce a dress code. Believe it or not, properly dressing in at least a business casual attire will make a big difference in your ability to focus on the interview. Wearing the right clothes and taking a serious approach to the call will help you maintain a professional attitude regardless of your surroundings.
• Do create a strong finish to your phone interview with thoughtful questions.
• Make sure to ask for your interviewers name. Follow up with a thank you note.
• Don’t panic if you have special needs. If you are hearing-impaired, for example, phone interviews are still possible.
• Don’t snuffle, sneeze or cough. If you can’t avoid these behaviors, say “excuse me.”

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Title of Article: Job seekers, beware the telephone

Sarah Needleman explains how, for years, the phone interview was a preliminary step that allowed an employer to give a candidate the once-over and schedule an in-person interview. But these days, many recruiters are using the phone interview to pose the kinds of in-depth questions previously reserved for finalists. What’s more, job hunters say the bar for getting to the next level has been raised much higher, catching many of them off-guard.   READ ON via the link…

No matter what field you are in or what position you’re applying for, there are some similarities across the board that all hiring managers seek in ideal candidates.

Preparing for interviews to the best of your ability is time consuming but extremely important. You must know and understand the interviewer(s), organization, clients/products/services and the industry itself—plus how you fit into that big picture.

The List

1. Likeability. Do you get along with the hiring manager? Does the hiring manager feel you will get along with his or her team? This is a big factor. I know when I see myself in candidates, I find myself leaning toward them more than individuals who remind me nothing of me. (That sounds self-centered, but hiring managers want a cohesive team!)
2. Strategic thinking. Are you thinking ahead about the future of the organization? Do you have a suggestion already in mind you’d like to brainstorm with the hiring manager? In this economy—or any, for that matter—organizations want (and need) results. If you can show you’re a results person—or at a minimum thinking about results—you will prove a strong candidate.
3. Clear communication. Is your tone and word choice professional? Do you get your message across effectively the first time? Chances are, you’re going to have to communicate with others in some fashion in order to do your job. Throwing in any type of slang word, giggling or other methods of unprofessional communication will make the hiring manager forget what you’re actually trying to say.
4. Professional appearance. If you’re interviewing at an organization where you know the hiring manager will be wearing ripped jeans and a T-shirt, you can probably get away with far less than a suit and tie. However, at most organizations, you want to not only dress the part for which you are interviewing, but one step above. Again, it’s these little things that stack up in a hiring manager’s mind about whether or not to hire you.
5. Enthusiasm. Be happy you are there! And not just because this is the first interview you’ve had in weeks (or months), but because you are genuinely looking forward to the possibility of working at the organization.
6. Good eye contact and “engaged behavior.” Don’t stare and not blink throughout the whole interview, but make sure you have decent eye contact. Also, lean forward slightly when the hiring manager is speaking—this is what I call “engaged behavior.” Both tactics show the hiring manager you are listening and interested in what he or she has to say.

Source: Heather Huhman, mentor to individuals seeking entry-level positions, particularly in the public relations field

Competition in the job market is fierce, and if you hope to land a new position, you must stand out from the crowd — but for the right reasons. You want to provide hiring managers with a positive impression, so here are a few messages you should get across right from the start.

1. “I’m professional.”

Potential hires who take the application process seriously will be treated similarly by prospective employers. This means, for example, proofreading your application materials for grammatical or spelling errors. It never hurts to have someone else review your cover letter and résumé as well, in case you overlook something. Also, be careful with the type of language you use. Remember that your application materials are business documents, so avoid slang or casual speech, such as the kind you might use when text messaging with your friends.

2. “I’m a go-getter.”

Because hiring managers are being inundated with résumés, your application materials may get only a cursory glance. That’s why you need to take some initiative. For instance, when you initially contact the employer, instead of ending your cover letter or e-mail with a standard statement like, “I look forward to hearing from you,” be proactive. Try: “I will contact you next Thursday at 3 p.m. to discuss the opportunity and my fit for the position in greater detail.”

Also, unless you’re specifically asked not to, follow up with an employer if you haven’t heard back after sending in your résumé. In fact, 82 percent of executives polled by Robert Half International said job seekers should contact hiring managers within two weeks of submitting application materials. By doing so, you can reassert your interest in the position and remain at the top of the hiring manager’s mind.

3. “I’m an expert.”

Employers want to hire people who can hit the ground running. That’s why you need to demonstrate your expertise from the beginning. Three great methods for doing so are enhancing your online reputation, joining a professional association and earning a certification.

Options for increasing your exposure include starting a professional blog or Web site, submitting articles to an industry publication or even simply contributing to message boards. For instance, blogging about the industry that you want to work in and including the blog’s link on your résumé give prospective employers an easy way to see that you are well-informed.

By joining industry groups and trade associations, you can remain up-to-date with recent trends through interaction with others in the field. Use your résumé to highlight your membership in a professional group and show hiring managers your interest in furthering your industry knowledge.

Finally, consider earning a relevant industry certification. Many employers value candidates who have these credentials because they demonstrate a desire for continual professional development.

4. “I can save your company money.”

In today’s economy, companies are looking for ways to reduce costs. If you’ve implemented successful cost-cutting measures for previous employers, describe how you did so in your résumé or cover letter. For example, when applying for a role as an administrative assistant, you might note that in your last position, you helped renegotiate your company’s contract with an office supplies vendor, reducing spending in this area by 10 percent. Hiring managers will take notice of these types of accomplishments.

5. “I can fill your need.”

To show that you are an exact fit for an open role, make sure your application materials are targeted to each position and company. Use phrases from the job description within your résumé and cover letter, so long as they accurately describe your experience. Many employers use software programs that scan application materials for relevant keywords, so even if you are qualified but don’t use the employer’s terminology, your résumé may never be seen.

Sending the right messages to a prospective employer may not guarantee that you are offered the job, but it will increase your chances of being called for an interview. Then, you can make your case in person.

Source: Robert Half International