Ron Proctor
San Francisco
(415) 584-8694
rjproctor@hotmail.com

Summary

HR Technology Analyst with over ten years of solid support and development and/or upgrade of HR applications within organizations. Fully functional with the technical aspects of HR Systems – the point-of-contact expert and subject matter expert to ensure data integrity, testing of system changes, and report writing/metrics. Development and configuration / performance standards knowledge. Implementation expertise including the establishment of monitor controls to ensure compliance. Responsible for systems design, setup and configuration including test script development and user acceptance testing for the direction of all HR technology through needs analysis, business requirements documentation and process flow, including setting objectives based on overall departmental goals.

Extensive experience with systems metrics/dashboard development; configuration and performance standards as well as test script development and user acceptance testing. Proficient with business analysis, workflow design, and user documentation. Written communication skill set includes status reporting, statistical analysis, requirements documentation and management presentations.

Highlights and Qualifications

• Consulting / Management Experience: 8+ years experience of direct management experience and 5 years direct consulting exposure using the SaaS technology
• System Implementation Project Management: Managed on time and within budget upgrades of client server applications to web-based versions HR Policy, Procedure and Reporting Expertise
• HR Functional: Lead role for coordination of policy generation, system documentation and ad-hoc reporting with Crystal Reports
• Applications: SaaS – SuccessFactors talent management suite, Lawson, Greentree, UltiPro, PDS-Vista, Spectrum; MS Professional Suite (Excel, Access, Visio, Project), Promotes new technologies and ensures creative working environment with tools.
• Technical: SQL knowledge; Project Management, Crystal Reports Enterprise, Internet applications, analytical decision making, problem-solving skills

Professional Experience

• SuccessFactors – Professional Services Consultant 2006 – 2008
  Consulted on talent management software implementations of 6 modules with telephone support and on-line training guidance to national and international clients. Ensured that goals and objectives were accomplished with high quality, within established time frames and budget, and met customer and/or business needs. Interacted with business community. Provided innovation, teamwork, passion for customers and the focus on execution for best practices of just-in-time, quality installations. Provided end-user training and consulted on HR best practices to ensure best use of products purchased.
• Jobscience, Inc – Service Analyst 2006 – 2006
  Generated reports and audits of organizational performance to ensure competitive advantage in net-based applicant tracking enterprise. Developed implementation strategies to preserve the integrity, availability and stability of internal systems. Balanced autonomy with interdependence and ensured collaboration at all times. Provided field operations support to field sales and services organization. Contributed to operational strategies by establishing critical measurements for customer service support.
• Stanford University Medical Center – Senior HRIS Specialist 1999 – 2005
  Planned and implemented improvements and new applications with business managers, consultants, IT technical staff, vendor representatives, and end-users of assigned systems. Provided project management expertise and applied best practices with strategic emphasis to align objectives with the business. Provided professional HR support for assigned areas: business analysis, data mapping, and data reporting activities for Lawson Human Resource Management System. Developed business procedures and specifications for reports, interfaces, and other custom programming. Partnered with HR management to develop and implement solutions for new business needs and system problems, with emphasis on employment, employee relations and training and development.
• The CONSULTING Team, ARIS Corporation – Project Manager 1998 – 1999
  Provided project management and functional consulting expertise on HR and Payroll implementation projects. Took leadership role on administrative and technical consulting for HRMS (UltiPro) project requirements analysis, plan scope and project plan, conversion, interface and process improvements.
• KPMG, Peat Marwick – Senior Consultant 1997 – 1998
  Responsible for the implementation of the Human Resource software packages – PDS, (Vista) HRIS application. Functional expert in compensation benefits payroll and HRIS. Technical participation and engagement management of project from analysis and design to testing and implementation.

Education and Accreditations

• Master of Business Administration in Human Resources Management, Golden Gate University, San Francisco, CA
• Bachelor of Science in Business Administration, San Diego State University, San Diego, CA
• Past President of local Board of IHRIM, International Association for Human Resource Information Management; Member of Board of Directors, 1987 – 2001; past National Committee Member – Chair, Internet Advisory Committee